Residential
At Upstate Utility Services, we provide high-quality services for homeowners, ensuring safety, efficiency and reliability. Our expert team is dedicated to delivering professional solutions tailored to your specific needs.
Our Services Include
Pole Installation
Pole Removal
Electrical Services
Emergency
We take pride in offering exceptional customer service, transparent pricing, and high-quality workmanship. Whether you need routine maintenance, new installations, or emergency services, we’ve got you covered.
Contact us today for a consultation or to schedule an appointment!
Frequently Asked Questions
Do I need a permit to replace a utility pole on my property?
Most utility pole replacements require a building permit.
How long does it take to replace a utility pole?
Typically, a utility pole replacement can be completed within a day, assuming there are no unexpected complications.
Potential Complications include:
- Poor accessibility – Our trucks require a path at least 15’ in width and 12’ in height
- Unstable Soil Conditions – Our trucks weigh up to 26,000 pounds, making them susceptible to sinking and getting stuck in soft or muddy terrain. To mitigate this risk, traction mats can be deployed when such conditions are anticipated.
- Unforeseen subterranean obstructions – Large rocks or stone formations can rastically prolong the drilling process
- Changes in project scope – If additional work is requested or required on the day of construction, it can extend the project’s duration and potentially lead to delays. This may also result in a Change Order to account for the new scope and any associated costs.
What should I do to prepare for a utility pole replacement?
You should ensure the area around the pole is clear of obstacles and provide access for our equipment.
Are your services covered by insurance?
Yes, we carry comprehensive insurance to cover all aspects of our work, ensuring that both your property and our team are protected.
Can you work with my insurance company?
Yes, we can coordinate with your insurance company to facilitate any claims related to our services
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, checks, and online payments. Our preferred payment method is paper check:
- Company Address: “11 Hall St, Binghamton NY, 13903”
- Pay to: “Upstate Pole Services, LLC”
** Please note that credit/debit payments are subject to a 3% fee.
Can I finance my project?
We now offer financing for projects $1,000.00+. This is a great way to complete your necessary project without taking a hit all at once. For more information, please visit our link here at :
https://www.acornfinance.com/apply?d=1JLIV#/financing
Please note that the pre-qualification is a soft credit check and will not affect your credit score. If you have any questions regarding this please don’t hesitate to ask.
What is the warranty on your services?
We provide a standard warranty of 1 year on all of our services.
Will you clean up after the work is done?
Yes, we ensure that the work area is clean and all debris is removed after the completion of our services.